Questions And AnswersDo you have any questions? Our FAQ section provides the answers to the most common questions.
When is the total amount due and how can I pay?
The full price is due no later than 30 days prior to arrival. You can pay with Paypal, Credit Card, Bitcoin or by Bank Transfer.
How do I get into the apartment?
You will receive detailed information from us 3 days before your arrival.
Are sheets and towels included in the price?
Yes, they are, you don't have to bring any with you.
Where can I park?
Your parking space is located in our underground car park, located only a few meters from the apartment.
Do babies/children stay for free?
Yes, a baby/child who sleeps in their parents' bed stays free of charge. Alternatively, we can provide a cot or an extra bed for an extra charge of 30€/week if required.
Can I add one or more additional guests to my booking?
Of course, but please note the maximum occupancy: 2 adults + 1 child.
What are the cancellation conditions?
If a booking is canceled up to 30 days before the arrival date, we will refund the rental amount paid in full. If a booking is canceled less than 30 days before the arrival date, 100% of the rent will be withheld as a cancellation fee. We will refund the service fee in full in the event of cancellation.